PRIVACY POLICY
At Maven Packaging, we value your privacy and take all appropriate measures to protect the personal information you share through our website. Through this Privacy Policy, we describe our processes and practices of collecting, using, sharing, and safeguarding your personal information in compliance with North America’s applicable data protection laws.
- Information We Collect
- Personal Information: We gather personal data from you when you access or use our website, whether you contact a support representative, subscribe to our newsletter, or place an order. This involves collecting your personal information with your consent, including your full name and contact details like email address, phone number, and physical address.
- Usage Data: Our website has an automatic mechanism for collecting non-personal, technical data. This information is related to how you use our website, including your IP address, browser type, operating system, visited pages, and time spent on each page.
- How We Use Your Information
- Providing Services: We do process payments, communicate with you regarding your orders or designs, and provide customer support using your personal data.
- Improving Services: Data on the website usage and use of our products and services are collected and processed to bring improvement to our website, products, and services to ensure we deliver the best quality.
- Marketing: We need your consent to send you marketing/promotional emails using your email address. These emails are all about our products, services, and most importantly, our special offers.
- Data Sharing
- Third-Party Service Providers: We work with our trusted third-party service providers who may require us to share your information to assist us with website analytics, marketing, payment processing, and order fulfillment. So, we may share your details with them.
- Legal Compliance: Whenever the applicable law requires us to disclose your personal information, we may disclose your information accordingly. We may do this to protect our rights.
- Data Security
As we value your personal information, we implement appropriate measures, both at the organizational and technical levels, to protect your data from unauthorized access. We ensure that our security measures prevent your information’s disclosure, alteration, or destruction.
- Your Rights
- Access, Correction, Deletion: You have control over your personal information by having the right to access it. You can request us to access your details to correct or delete them. You also reserve the right to opt out of receiving marketing/promotional emails whenever you want.
- Data Portability: Whenever you request us, we are responsible for providing a copy of your personal information in a well-formatted and structured writing format.
- Consent Withdrawal: Whenever you want, you can exercise your right to withdraw your consent to prevent us from processing your data.
- International Data Transfers
If you are from the EU, UK, or Canada and access our website, we may transfer your data, or our website may automatically transfer your data to countries outside your jurisdiction, including the United States. We ensure safety by implementing adequate protection protocols for such transfers, such as standard contractual clauses or other legitimate mechanisms.
- Cookies Policy
Our website carries tracking technologies, including cookies. This way, we can improve your ‘user experience,’ analyze online traffic, and personalize our website content, products, and services. Cookies are small text files saved on your device when visiting a website. We hereby notify you that your access or use of our website is subject to this Cookies Policy. You can decline cookies by going to your browser settings, but this approach may reduce the website functionality and restrict you from accessing some features or pages you want. We employ different tracking technologies, such as beacons in some browsers and emails, to know who is on the website and in the emails, further helping us measure the influence of our marketing campaigns, monitor user engagement, and gather demographic data. Our use of cookies and other tracking technologies on our website complies with respect to North America’s applicable data protection laws, including The Privacy Act of 1974.
- Updates to This Policy
We reserve the right to update, change, or modify the complete or some parts of this Privacy Policy. We may periodically make such changes or updates to our data processing practices or legal requirements. We will post the latest version of this privacy policy on our website with the effective date.
By accessing or using our website or services, you agree to the terms explained in this Privacy Policy. Feel free to contact us with any questions or concerns about our Privacy Policy.